U.S. travelers weigh in on hotel and travel Smartphone apps
- Travel solutions
- Apr 29, 2015
A new survey conducted by Cornell University’s Center for Hospitality Research points to what mobile users expect from hospitality and travel smartphone apps. On the cusp of 2015’s travel season, a recent study points to smartphone features that surveyed participants say they currently use or expect to have available from hotel and travel mobile applications.
A few of the high-level findings note that guests are particularly interested in using mobile for: room-ready notifications, requesting room amenities, hotel services and rooms upgrades. The data also reflects women and younger travelers were particularly willing to share personal information on a limited basis in exchange for special services offered.